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Really great service! James gives a really honest appraisal of the current state and absolutely knows what he's talking about. He was able to remove rust stains from our old balcony saving us from having the pay for entirely re-tiling it! Excellent experience, would rehire them in a heartbeat and can thoroughly recommend them!
Efficient and good workmanship!
Excellent workmanship and service from Sir Grout Singapore. James has been really helpful and accommodating towards my request. He has done an excellent job which makes my bathroom and living room tiles looking new. I sincerely appreciate the time James had invested and I would not hesitate to recommend my friends or anyone looking to revive their old tiles.
Excellent service. My bathroom tiles look almost brand new. Would definitely recommend Sir Grout to anyone looking to revive their tired and dirty old tile.
Seriously, there is no better company in Singapore to get help from when it comes to marble flooring.
Moving into a new rental landed property on the West Coast we had major issues with the flooring and the landlord was mucking us about. Without the facts and expertise from Sir Grout issues with the floor may have cost us a small fortune later in our lease (a ticking timebomb flooring wise).
Stephanie from Sir Grout was always lightning fast at replying to our emails and SMS. She also bent over backwards to fit in with our limited property access times/dates (my wife and I both work full time) for the inspection (measure and quote). When she visited the site she was clearly incredibly knowledgeable about flooring and she was honest about what was possible.
She could have told us anything and we would have done it and paid quite a bit, but being honest meant Sir Grout didn't make a cent. To manage the dodgy landlord, Stephanie wrote a comprehensive report (for free!) which we will use to protect us against any unreasonable claims by the landlord in future.
You cant go wrong with Sir Grout. You might save a few bucks with another flooring company but I promise you it will be false economy and not as good a service experience. Thanks Stefanie and Sir Grout - you have an awesome customer service ethos and a high value approach. Best Wishes!
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